We are currently recruiting staff for a 3 month non ongoing assignment based in Moorabbin or Moreland. The position is onsite at a renowned government organisation. The role is inbound customer service based in a busy call centre dealing with a diverse range of customers.

This is a full time position working Monday to Friday. The operating hours are between 7.50am and 5.20pm. Both Moreland and Moorabbin locations are easily accessible by public transportation and street parking is available.

This is a great opportunity to gain exposure within a government work environment. If you are motivated by providing high quality customer service and have a genuine interest in meeting the needs of customers, you are the person we are looking for.

Key attributes required for this position include:

A customer focussed attitude that is conducive to delivering optimum customer service;

• An excellent telephone manner and rapport;
• Ability to problem solve and deal with complex customer enquiries;
• Computer literacy (Windows) and intermediate keyboard skills;
• Willingness to work in a busy and challenging environment;
• Strong team skills

Call Centre experience is not essential however customer service experience will be viewed favourably. Training will be provided.

Applicants must hold Australian citizenship.

Due to the high volume of applications only candidates who match our client requirements will be contacted.

For any further enquiries, please contact Lirinda Flannery at DFP Recruitment Services on 8632 9900.